Feature · AI personalisation · Pro+

Reply to every commenter like you actually read it.

Our AI reads the comment, matches the language, and writes a DM that references what the person actually said — not a generic template with their first name pasted in.

Pro+ tier~$0.0006 / DM11 languagesPlan-capped
Same comment · two replies

Templates blast. AI converses.

Comment: “Bro morning routine kya hai exactly? 5 min wala bata diya kya pehle?”

— Template reply (ManyChat-style):
  “Hi Priya! Thanks for your comment. Here's the link: example.com”

— ReplyAtlas AI reply:
  “Priya, 5-min morning routine ka link yahaan hai — Reel mein bola tha wahi: example.com. Try karke batao kaisa laga 🙂”

The AI reads the comment, picks up Hinglish, references the Reel, and lands a 200-character DM that doesn't feel like spam. Falls back to your written template if the model errors — no send is ever lost.

What you get

Six things this actually does for you.

Real personalisation

Reads the comment, not just the name

Pulls keywords, intent, and tone from the original comment. References the post or Reel by name when relevant. The DM mentions what they asked about — not “Hi {first_name}!”.

11 languages

Hindi, Hinglish, Tamil — match the language of the comment

Comment in Hindi, get a Hindi DM. Hinglish in, Hinglish out. Tamil, Telugu, Marathi, Bengali, Kannada, Malayalam, Gujarati, Punjabi, and English all supported out of the box.

Cost-capped

~$0.0006 per DM. Plan-capped to protect you.

We cap AI spend per plan so a viral Reel or a comment flood can't blow your bill. Pro+ caps at a high-enough envelope that real organic traffic doesn't hit it, but a bot attack does.

Failsafe

Falls back to your template on any model error

If the model is slow, errors, or returns garbage, the send falls back to the written template you authored. No DM is ever dropped to a transient AI failure.

Sentiment-aware

Negative comments don't get auto-replied

Our sentiment classifier routes negative comments to your /inbox for human reply instead. Combines with AI replies on the positive flow — never spam the angry customer.

Full audit

Every AI reply logged with cost + tokens

Every send writes a DmLog row with the prompt, response, model, tokens, and USD cost. /analytics shows your spend in real time. /admin/ai-cost dashboards the trailing 30 days.

The difference

Template-only vs AI replies

Template-only DM
  • “Hi {first_name}!” lands identically for every commenter.
  • English-only — Hindi comments get an English template.
  • No reference to the post or what they actually asked.
  • Negative comments get the same template as positive ones.
  • Conversion drops as audiences learn the pattern.
ReplyAtlas AI reply
  • References the comment text directly — feels read, not blasted.
  • Matches the commenter's language automatically.
  • Cites the post / Reel / product by name.
  • Negative sentiment routes to /inbox for human follow-up.
  • Click-through holds 2-4× longer because it reads as 1:1.
FAQ

Questions about ai replies

Currently gpt-4o-mini. We chose it for speed + cost — average reply is ~600 ms and ~$0.0006. We'll surface model choice on Pro+ once we've validated parity with Claude Haiku and Gemini Flash on the same workload.

Try ai replies free.

Free Starter plan, 1,000 DMs/month, 60-second Instagram connect. Upgrade to Pro+ when you want this feature on.