For e-commerce · Free to start

Turn “where can I buy this?” into a sale.

Every “price?”, “link?”, or “shipping?” comment is a buyer raising their hand. ReplyAtlas instantly DMs them the product link, a discount code, or your catalog — so interest converts before it cools.

Free Starter planRich-media / catalog DMsOfficial Instagram API
A store flow

Comment “SHOP” → product in their DMs

Reel of the new drop: “Comment SHOP for the link 🛒”
  ↓  (buyer comments SHOP)
ReplyAtlas DM: “Here it is 👗 https://store.com/drop — use IG10 for 10% off”
  + FAQ keywords (SHIPPING, SIZE) auto-answered 24/7.

Catch buyers at peak intent and send them straight to checkout — plus auto-handle the repeat questions that clog your inbox.

What you get

What ReplyAtlas does for ecommerce brands.

Sales

Capture buying intent instantly

“Link?” gets the product link in seconds, while they still want it — not hours later when the moment's gone.

AOV

Drop codes that convert

Auto-send a discount code with the link to nudge first purchases and recover would-be drop-offs.

Catalog

Send rich-media product DMs

Reply with image carousels or a product gallery so shoppers can browse and pick right inside the chat.

Support

Deflect repeat questions

Auto-answer SHIPPING, SIZES, RETURNS 24/7 so your team stops retyping the same replies.

Lists

Build a buyer list

Every commenter is captured as a lead you can broadcast new drops and restocks to later.

Trust

Official API, no risk

Private Reply within the 24-hour window, opt-in via comment — no scraping or cold DMs that endanger your store account.

The difference

Replying by hand vs ReplyAtlas

Manual replies
  • “Check the link in our bio” loses buyers
  • Late replies = lost sales
  • Same shipping question, 50 times a day
  • No record of who wanted what
With ReplyAtlas
  • Product link + code DM’d instantly
  • Buyers reached at peak intent
  • FAQ keywords answered automatically
  • Every shopper captured as a lead
FAQ

Frequently asked questions

Yes — write the code into the DM template (e.g. “use IG10 for 10% off”). Every commenter who triggers the keyword gets it instantly.
Keep exploring

Turn your comments into customers.

Free Starter plan, 1,000 DMs/month, 60-second Instagram connect. No credit card.